Contact Us

With years of industry expertise delivering comprehensive property and commercial drainage solutions, Drain Pro North West has earned its reputation as one of the industry’s most trusted leaders. Whether you prefer to fill out our online contact form, send us an email, or give us a quick call, our friendly team is standing by to assist you.

Need Drainage Expertise? Book Your Inspection Below

Please contact us by completing the form below, emailing us at enquiries@drainpronw.co.uk, or calling your local office listed beneath this section.

  • Preston Office

    01772 915 824Mon-Fri 8am to 5:30pm - 24/7 for Emergencies Only
    Call us today
  • Blackpool Office

    01253 963 103Mon-Fri 8am to 5:30pm - 24/7 for Emergencies Only
    Call us today
  • Blackburn Office

    01254 957 896Mon-Fri 8am to 5:30pm - 24/7 for Emergencies Only
    Call us today
  • Bolton Office

    01254 957 896Mon-Fri 8am to 5:30pm - 24/7 for Emergencies Only
    Call us today
  • Burnley Office

    01254 957 896Mon-Fri 8am to 5:30pm - 24/7 for Emergencies Only
    Call us today
  • Lancaster Office

    01772 915 824Mon-Fri 8am to 5:30pm - 24/7 for Emergencies Only
    Call us today
FAQs

Frequently Asked Questions

Got questions? We've got answers! Check out our FAQs to find out about some answers to general and service based questions

We cover the entire North West region, including Blackpool, Thornton, Cleveleys, Fleetwood, Lytham St. Annes, Preston, Kirkham, Chorley, Blackburn, Bolton, Burnley, Lancashire, Lancaster, Morecambe, Southport, and surrounding areas. If you’re unsure whether we operate in your location, just give us a call.

Yes—our team is on call 24/7, 365 days a year. Whether it’s a weekend, bank holiday, or the middle of the night, we’ll be there to tackle your drainage problem.

We provide fixed-price quotes upfront, with no hidden fees. Once we’ve assessed your issue, we’ll give you a transparent cost estimate before any work begins.

No. Our fixed price quotes include all travel and call-out costs, so the price you’re quoted is the price you pay—no surprises.

Absolutely. All of our drainage contractors hold accredited training certifications and follow strict safety and quality protocols on every job.

We accept all major credit and debit cards, BACS transfers, and cash payments on completion of the work.

Your satisfaction is our priority. If you have any concerns, please let us know immediately. We’ll work to resolve the issue rapidly or revisit the job at no extra cost.

A CCTV drain survey uses a high-resolution camera to inspect the inside of your pipes, pinpointing blockages, cracks or collapses without digging. It’s ideal for diagnosing hidden issues before they become serious problems.

Our drain unblocking team uses a combination of high-pressure water jetting and specialist rods to break down and flush away blockages, restoring full flow quickly and without damage to your pipes.

We handle everything from simple patch repairs to full pipe replacement, including trenchless relining for minimal disruption. Once we’ve identified the fault (often via CCTV), we’ll recommend the most cost-effective solution.

We clear and maintain all types of gullies—kitchen, yard, road—removing silt, debris and roots. We can also replace broken gully tops and re-bed channels to ensure proper drainage.

An emergency unblocking is any sudden, severe blockage causing flooding or back-flow—think overflowing toilets, sinks or external drains. We aim to be with you within two hours (depending on the area), day or night.

Our gutter maintenance includes clearing leaves and debris, flushing downpipes, checking for leaks or loose brackets, and making minor repairs to keep your rainwater system functioning flawlessly.

Most domestic surveys take 30–60 minutes, depending on pipe length and complexity. We’ll share the live feed and a detailed written report as soon as the inspection is complete.

Can't find the answer you're looking for?

Don’t worry if you still have questions—our friendly team is here to help. Reach out via phone or email, and we’ll get you the answers you need, fast.

Use our contact form